Help Center

Frequently Asked Questions

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NDC Fun Run is a relaxed 5K community run organized by NDC Ministry. It's open to everyone β€” congregation members, families, and friends of the NDC community.

Saturday, 25 July 2026 at NDC PIK 2 "The Core". Gates open at 5:00 AM (registration & warm-up). The 5K race starts at 6:00 AM. Please arrive by 5:30 AM at the latest.

Yes β€” for safety reasons, only participants who are 12 years or older on fun run day can register. The registration form will block any date of birth that doesn't meet this requirement.

Regular ticket: Rp 350,000. NDC CORE Member: Rp 250,000 after automatic verification via the phone number registered in the NDC database.

When registering, enter your phone number first. The system automatically checks whether it's registered as a CORE Member. If yes, the price drops to Rp 250,000 and you'll receive an OTP in your NDC App notifications (the bell icon) for verification.

Important: if you have already verified your OTP and completed the registration form but did not finish the payment in time (the Midtrans transaction expired or failed), the CORE Member discount can no longer be applied automatically on a new attempt. To recover it, tap the WhatsApp button at the bottom-right and contact our hotline β€” please attach proof of your expired Midtrans payment so our team can assist you manually.

Payment is processed via Midtrans. Available methods: Virtual Account BNI, Virtual Account Permata, GoPay, and QRIS. You'll be redirected to the payment page after submitting your registration.

Race packs can be collected starting 2 weeks before NDC Fun Run day at the location you selected during registration β€” Counter NDC Central Park, Counter NDC Living World, Counter NDC Baywalk, Counter NDC Greenville, or the NDC Head Office at Soho Capital. The exact pickup schedule and timing will be sent to your email closer to that date, so keep an eye on your inbox. Bring your e-ticket (digital or printed) and a valid photo ID at collection.

Yes β€” your race pack can be picked up by a representative as long as they bring a valid photo ID and your e-ticket code at collection. The counter staff will verify the e-ticket code matches the order before handing it over.

Each participant receives an exclusive NDC Fun Run jersey, a BIB number, and a goodie bag containing NDC merchandise.

First, check your Spam/Junk folder. If it's still not there, it's most likely that the email address you entered during registration was incorrect or mistyped. Please tap the WhatsApp button at the bottom-right of any page and share your order number with us β€” our team will verify your details and resend the e-ticket to the correct address.

See our full sizing guide on the Race Pack page. Sizes cannot be changed after payment is completed.

Still have questions?

Chat us directly on WhatsApp β€” we'll get back to you during office hours.

πŸ• Office Hours Tue–Fri Β· 9:00 AM – 5:00 PM Saturday Β· 9:00 AM – 12:00 PM Messages outside office hours will be replied to on the next working day.
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Saturday9:00 AM – 12:00 PM

Messages outside office hours will be replied to on the next working day.

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